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General Discussion
BALLISTIC FABRICATION (back to there old ways again)
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<blockquote data-quote="smbroady82" data-source="post: 546649" data-attributes="member: 4029"><p>It has been a few years since I ordered form them, but the one or two times I did I didn't have any issues.</p><p></p><p>I keep hearing bad things lately though.</p><p></p><p>I have had the same issue with some of the other Vendors/Shops/Builders on here whether it being: not answering calls, returning voicemails, not returning emails, or just generally not making any attempt at good customer service. </p><p></p><p>I will refrain from bashing anyone on open forum but here are some of my less then satisfactory experiences.</p><p></p><p>Ex 1) I call well known shop, get them on the phone, tell them I need so and so work done. Shop tells me "yeah man, make a detailed list and send plenty of pics". So I do via email, no response, send another email asking if they got it, no response. </p><p></p><p>Ex 2) Well known builder, same thing, Me: hey man I need so and so done to my truck. Builder responds : "I'm booked up until next year, Thanks"... I'm thinking "yeah I figured so considering it is middle of November". Guess they don't plan on doing any work in January.....</p><p></p><p>Ex 3) Most recent (this week as a matter of fact) I find a vendor who has ton of parts I need... call no answer, leave voicemail, wait a day or two...nothing, send a message via their website.. nothing, email both the email accounts they have listed on their site...nothing.....They lost out on a $800+ order..</p><p></p><p>I am I big advocate of the "Good Buyers/Sellers Thread" on this site</p><p></p><p></p><p>I would like to give props to Daves Offroad Supply, Blue Torch Fab, and East Cost Gear Supply for always taking care of me... </p><p></p><p>They will continue to get my $ when it comes to this sport, and the list of shops/vendors I will not use is getting longer and longer.</p></blockquote><p></p>
[QUOTE="smbroady82, post: 546649, member: 4029"] It has been a few years since I ordered form them, but the one or two times I did I didn't have any issues. I keep hearing bad things lately though. I have had the same issue with some of the other Vendors/Shops/Builders on here whether it being: not answering calls, returning voicemails, not returning emails, or just generally not making any attempt at good customer service. I will refrain from bashing anyone on open forum but here are some of my less then satisfactory experiences. Ex 1) I call well known shop, get them on the phone, tell them I need so and so work done. Shop tells me "yeah man, make a detailed list and send plenty of pics". So I do via email, no response, send another email asking if they got it, no response. Ex 2) Well known builder, same thing, Me: hey man I need so and so done to my truck. Builder responds : "I'm booked up until next year, Thanks"... I'm thinking "yeah I figured so considering it is middle of November". Guess they don't plan on doing any work in January..... Ex 3) Most recent (this week as a matter of fact) I find a vendor who has ton of parts I need... call no answer, leave voicemail, wait a day or two...nothing, send a message via their website.. nothing, email both the email accounts they have listed on their site...nothing.....They lost out on a $800+ order.. I am I big advocate of the "Good Buyers/Sellers Thread" on this site I would like to give props to Daves Offroad Supply, Blue Torch Fab, and East Cost Gear Supply for always taking care of me... They will continue to get my $ when it comes to this sport, and the list of shops/vendors I will not use is getting longer and longer. [/QUOTE]
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