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<blockquote data-quote="June dog" data-source="post: 625617" data-attributes="member: 4321"><p>Well, I went with performance overdrives for my transmission. Dennis went above and beyond any expectations I could of had about a trans builder. He kept me updated thruout the build. He was super quick on answering questions and he even drove over 2hrs one way to personally deliver my trans to me. If the trans performs half as good as his customer service I'm really gonna have something. Now for the ****ed up part of the story. I didn't listen to the warnings and the many bad reviews from Monster transmission. I ordered a in stock torq converter from them the same time I ordered my trans. That was 11 days ago. After 4 days i sent a couple emails about my order. I got no response . The 5th day I finally got ahold of someone from the company. They were all apologetic and said some how my order had gotten over looked. They told my me I was a 2 day ship and that my converter would be shipped that Thursday. I took into consideration that Saturday would be day 2 so i should have it on Monday. Monday passed still no converter. I have sent them more emails about my order just wanting a tracking number. They still won't reply. I have made multiple calls and all I get is a answer machine. I even have 2 extension numbers and they go straight to a voice mail. I'm to the point I don't really know what to do. All I can hope is I can get my credit card company to refuse payment. I don't think asking for a tracking number is to much to expect is it??. If any one on here was ever thinking of doing business with monster transmission Please think twice about it.</p></blockquote><p></p>
[QUOTE="June dog, post: 625617, member: 4321"] Well, I went with performance overdrives for my transmission. Dennis went above and beyond any expectations I could of had about a trans builder. He kept me updated thruout the build. He was super quick on answering questions and he even drove over 2hrs one way to personally deliver my trans to me. If the trans performs half as good as his customer service I'm really gonna have something. Now for the ****ed up part of the story. I didn't listen to the warnings and the many bad reviews from Monster transmission. I ordered a in stock torq converter from them the same time I ordered my trans. That was 11 days ago. After 4 days i sent a couple emails about my order. I got no response . The 5th day I finally got ahold of someone from the company. They were all apologetic and said some how my order had gotten over looked. They told my me I was a 2 day ship and that my converter would be shipped that Thursday. I took into consideration that Saturday would be day 2 so i should have it on Monday. Monday passed still no converter. I have sent them more emails about my order just wanting a tracking number. They still won't reply. I have made multiple calls and all I get is a answer machine. I even have 2 extension numbers and they go straight to a voice mail. I'm to the point I don't really know what to do. All I can hope is I can get my credit card company to refuse payment. I don't think asking for a tracking number is to much to expect is it??. If any one on here was ever thinking of doing business with monster transmission Please think twice about it. [/QUOTE]
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