spclzedland
Active Member
- Joined
- Jul 5, 2012
- Messages
- 39
Called agr performance and ordered a rock ram system on December 29 2014. I was told the system would ship in 10 business days, and they took the money in full the day i ordered it. I called back in middle of January to get an update, they said they were waiting on a part for my steering pump. I called back first week of February to get a update they said they were still waiting on a part and the snow had delayed production. I have called every two weeks since march first, still the same bullshit.So i called at the beginning of last week and talked to Ruben he said he would personally have it completed by Wednesday of last week. I noticed it had not been shipped on Wednesday so i called back he said ups forgot to pick it up. Fast forward to this week i call to check on it and they said they didn't know if it had shipped or not, the receptionist, Wendy (who is a con artist she will tell you anything she thinks will get you off the phone) tells me she will go check with the guy building them she returns to the phone and says he didn't want to be bothered at this time. So i asked if i could cancel my order she says sure you have to do it over email which makes no sense but i did go threw the process. I then asked if i could speak to her manager she says he doesn't have time to talk to me then to get me off the phone she tells me I'm being irate and hangs up. Still haven't received my money back, so do yourself a favor and don't deal with this joke of a company.