I could understand if we were cancelling for other reasons but it is crappy for them to keep half of the money under these circumstances. Not a good way to run a business in today's world with Google reviews.
We went to Moab at the end of April for one week. We took our daily and weekend driver Jeeps instead of our buggies. We wanted to do the scenic trails and be able to drive around town. The hardest trails that we did were Hells Revenge, Poison Spider, and Top of the World.