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Thank you, Paul for the update on the situation. If anything else arises, just let me know.

Hey TMac! It shouldn't be that way and sincerely apologize. As I wrote above staffing has been difficult for everyone during this time and we're doing our absolute best. We've raised wages across the board and are aggressively searching for more help. That being said, call me today and I will...

From Zack: Hey Paul, As we said in the email, It's always hard for us when the manufacturer changes little things like this in-between years and models. Especially when it's something like this with the bolt diameter being off, and the bolt holes being offset a ¼" from the previous model. We...

Hey Scooter60! Thanks for writing here. We're doing our absolute best to punch out a high-quality product every single time. Like most of the world right now, staff shortages and new staff we're doing our best to get everything straight. Absolutely no customer deserves to have any issues with...

Send it to me! [email protected] (If you have already, I'll check my spam for it)

Look great Mark! Thank you again for allowing me to help!

Happy to hear this. Thank you for allowing me to make it right and get you taken care of. If you or anyone needs anything else I'd be happy to help.

We did rush the front goggle pocket. I noticed that. We will keep you posted. Thanks my friend for allowing me to help.

I'm here for questions! Thanks, Travis for the consideration.

Truly appreciate the feedback! Hoping we can make this happen to create a better product.

Bebop, Please do. If they fall short in any way I'm here for it. Constructive criticism is the only way we can improve. We have to listen and I'm listening to all of you. Notes from this instance have already been brought up above me to combat this. As humans to say MFG has a 100% success rate...

Thanks, Zukimaster! I don't fall far from the off-road community working here. A lot of us are actually in it so we see this sort of stuff. I'm the Brand Manager for PRP and take every request personally if I'm given the chance to make it right. I appreciate Mark's understanding and willingness...

Bebop, Understand your concerns, and the only resbuttle I can say is June 2019 we changed from a 12,000sq/ft building into a new 44,000 sq/ft building and there was some learning curves on everything and it caused some hiccups then. With COVID now, back in April was skeleton crew and again in...

Hello TCDawg! Definitely sad to hear this. Can you have your friend reach out to me? No poor seat should leave less than what the customer expects. [email protected]

Hey Mark! Justin from PRP Seats here. Happy we were able to talk today and get these seats back. Unacceptable every step of the way. Thanks for working with me to resolve this.