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PSC Friend or Foe???
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<blockquote data-quote="skipnrocks" data-source="post: 704907" data-attributes="member: 3166"><p>Still kinda beside myself, they did refund the part I didnt order, and reimbursed 100 for the discrepancy in the original price which was decent. BUT.......</p><p></p><p>I got the pump yesterday on my lunch break and the pulley looked like my oem one size wise, I thought boy that is funny because Preston at psc told me it had to be a overdrive pulley because of my motor rpm. SO I call and he sort of stammers and said we never talked about pulleys, I said we sure did you told me I needed a 4.5in. He said please hold talked to tech and it turns out they cant do a 4.5 because of backspacing... So I am thinking if he told me I need it to work right why didnt he call me and tell me of issue, well mainly because he doesn't remember the conversation. </p><p></p><p>So excited to get home from work I go to put the pump in and the oe bracket needs clearances for the pump, not a big deal, then I find they put a straight adapter in where they told me they were gong to do a 45 deg one to accommodate my existing hose, I rummaged and found on I had on hand from a previous pump and problem solved but then I go to install the reservoir, now when I ordered I asked for one with three ports two with 3/8 barbed for my hydro boost and return from steering and of course a pump feed. He says not a problem. So at 9 the night before I have to have this rig on a trailer for moab i open the reservoir to find he sent two of the three fittings and a plug. I was able to run to a local hydro store and get the parts this am but I guess my point is I cant believe how many things one person can forget, and what a pain it makes for the consumer. Any one of those things on their own not a big deal with the exception of poor communication ( thats never ok) would have been fine but it felt never ending. </p><p></p><p>I can only cross my fingers at this point and hope when I go home to load up over lunch that the rig bleeds good and the rest works as it should. As for psc I would have not gone anywhere else a week ago, and now I wouldn't go back.</p></blockquote><p></p>
[QUOTE="skipnrocks, post: 704907, member: 3166"] Still kinda beside myself, they did refund the part I didnt order, and reimbursed 100 for the discrepancy in the original price which was decent. BUT....... I got the pump yesterday on my lunch break and the pulley looked like my oem one size wise, I thought boy that is funny because Preston at psc told me it had to be a overdrive pulley because of my motor rpm. SO I call and he sort of stammers and said we never talked about pulleys, I said we sure did you told me I needed a 4.5in. He said please hold talked to tech and it turns out they cant do a 4.5 because of backspacing... So I am thinking if he told me I need it to work right why didnt he call me and tell me of issue, well mainly because he doesn't remember the conversation. So excited to get home from work I go to put the pump in and the oe bracket needs clearances for the pump, not a big deal, then I find they put a straight adapter in where they told me they were gong to do a 45 deg one to accommodate my existing hose, I rummaged and found on I had on hand from a previous pump and problem solved but then I go to install the reservoir, now when I ordered I asked for one with three ports two with 3/8 barbed for my hydro boost and return from steering and of course a pump feed. He says not a problem. So at 9 the night before I have to have this rig on a trailer for moab i open the reservoir to find he sent two of the three fittings and a plug. I was able to run to a local hydro store and get the parts this am but I guess my point is I cant believe how many things one person can forget, and what a pain it makes for the consumer. Any one of those things on their own not a big deal with the exception of poor communication ( thats never ok) would have been fine but it felt never ending. I can only cross my fingers at this point and hope when I go home to load up over lunch that the rig bleeds good and the rest works as it should. As for psc I would have not gone anywhere else a week ago, and now I wouldn't go back. [/QUOTE]
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