Sold/Expired BurnTables CNC Tables with Tracer Technology

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I've researched,studied and read untill I'm dizzy and still can'y figure out what plasma table to get. I saw a couple places where people were complaining anout burntables either having weak stepper motors or not using enough of them causing one axis to move slower than the other. Any truth to this or is it just internet BS?
 
AdamF said:
I've researched,studied and read untill I'm dizzy and still can'y figure out what plasma table to get. I saw a couple places where people were complaining anout burntables either having weak stepper motors or not using enough of them causing one axis to move slower than the other. Any truth to this or is it just internet BS?

We are aware of the exact person that wrote the post you are referring to, he is a customer we wish we never had. He had zero knowledge of CNC plasma tables when he bought our table, had difficulty running the table, as many do with any CNC table because there is a steep learning curve. When we didn't tell him what he wanted to hear for the questions he had but what he needed to hear on the operation of our table, he went to the internet and "educated" himself to a point the he now knows more about CNC plasma cutting than us. He is still out there voicing his opinion on our tables after we even refunded his money and repaired his broken 4 year old plasma cutter at our expense that he accused us of breaking. A no win situation.

We have hundreds of tables out in the world running with the exact motors and controls for over 5 years now. If the table is not setup per the instructions, the table is in a bind and wont work properly, if the table is adjusted correctly, the table runs smoothly and has plenty of strength to router woods and plastics. The same strength motors and controls are used from our 4x2 table to our 5x12 tables and even WaterJet tables.

In the end, the table moves exactly to the drawing, if the drawing is bad, the cut part will be bad, trash in trash out. You can visit our Facebook page and see all the projects our customers make with our table, we only post up customer photos on the time line. www.facebook.com/BurnTables

If you are every in the Austin TX area, please feel free to come by and we will show you around.

Thanks
 
Thanks for the quick reply! I hope I didn't seem like I was trying to "call you out" I'm just looking for as much info as possible before I purchase anything. thumb.gif
 
AdamF said:
Thanks for the quick reply! I hope I didn't seem like I was trying to "call you out" I'm just looking for as much info as possible before I purchase anything. thumb.gif

Not at all, we just want to get our side of the story out there. It makes us sick when his posts get brought up knowing how hard we tried to help him out and how fast he became irrational.
 
It was one of the first things that show up in a google search. I want to hear every side of any story before I make any choices so I'll be calling you some time today.
 
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