Car salesmen

Hardline Crawlers - Rock Bouncer Builds, Tech & Off-Road Trail Talk

Help Support Hardline Crawlers:

Littlexj

Well-Known Member
Joined
Mar 27, 2006
Messages
338
Reaction score
0
City & State/Province
Lynn-Hood
My Dads truck broke down a few months ago, it needed a fuel pump and not wanting to drop the tank in the drive way I had him tow it to a dealer in the area he was in. I know a few people in the service department there so they fixed it for him for the same price I could have had it done at my dealer, and saved him the tow bill to Seattle. When they asked for a contact number he specified that they don't give the number to the sales department. Every thing was fine untill this week. He's gotten 2 phone calls now lie this;
"Mr. Curtis our records show that your truck was in the shop recently and it now has over 100k miles on it, it's time to replace it. Why don't you come in and take a look at what we have to offer."

One call wouldn't really bother me but two in a week is a bit much. Not to mention vehicles last much longer than 100k miles now, are they trying to say that their trucks are crap? I can't stand pushy sales people so this got me going tonight when I got home and heard it.
 
I hate to admit it but I worked at a dealership. At that place we would get the info & that's as far as it would go. Of course the corporate office didn't care. If it wasn't their people calling them on behalf of our dealership it was a computer doing it. It got out of hand when customers were receiving several calls a day. After a ton of angry calls I did some checking & was told that there was a place to in our computer to refuse sales calls. It took forever to locate it but I eventually showed the svc. dept.. Poof the calls disappeared! So either call on his behalf or have him call & tell them to stop the calls immediately (sp?). Tell them to take his number out of the system now & place a do not call note in the computer/in file.

Heidi
 
Back
Top