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<blockquote data-quote="lowbudgetjunk" data-source="post: 616265"><p>They are called charge backs. I have won, as the seller, all of them. If the quality of work and work in a timely manner is what is being disputed, the seller has the advantage if they keep good records. What is timely on a torque converter comes from SME's, and based on the current workload at their shop. They get the benefit of the doubt being considered The experts on timeframe and workload, which is garbage, but it is the way it goes. The quality of work will be where you will have a fighting chance. This can be tested via an outside source, but usually at your expense.</p><p></p><p>All this said, if they don't follow up, you win. I just got one in the mail for $486 that I have a video of the purchaser and their signature. A little different on this case, but using Credit Cards, it is always important to get an actual signature. It will take me 30-45 days to get my money back....complete pita</p></blockquote><p></p>
[QUOTE="lowbudgetjunk, post: 616265"] They are called charge backs. I have won, as the seller, all of them. If the quality of work and work in a timely manner is what is being disputed, the seller has the advantage if they keep good records. What is timely on a torque converter comes from SME's, and based on the current workload at their shop. They get the benefit of the doubt being considered The experts on timeframe and workload, which is garbage, but it is the way it goes. The quality of work will be where you will have a fighting chance. This can be tested via an outside source, but usually at your expense. All this said, if they don't follow up, you win. I just got one in the mail for $486 that I have a video of the purchaser and their signature. A little different on this case, but using Credit Cards, it is always important to get an actual signature. It will take me 30-45 days to get my money back....complete pita [/QUOTE]
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