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General Discussion
Custom PRP seat garbage
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<blockquote data-quote="scooter60" data-source="post: 761357" data-attributes="member: 7529"><p>To give an update on my situation.</p><p></p><p>I have been in contact with several folks from PRP including Justin. They have been extremely helpful and apologetic about the situation. They are doing their best to make this right. I think that is very stand up on their part. I called them out on some issues and concerns and they are working to get them corrected. </p><p></p><p>There were some model year changes to the machine I bought the seats for and I fully understand that they cannot control that. I do feel that they could have handled this better or gotten out in front of it a little better(read: update their website or reach out to the customer if there may be a known issue).</p><p></p><p>They have offered to make up for my trouble and time and that is greatly appreciated. The seat with the poor fitting cover is on its way back to PRP and they have promised a quick turn around on the repair. </p><p></p><p>Long story short, PRP is still a stand up company. I am writing this experience off as an issue with the world we are currently living in. If you have any issues with PRP, reach out to them via their customer service contact number. They will do their best to make things right.</p><p></p><p>Thank you for your help Justin!</p><p></p><p>Here is a pic of the good seat. Looking forward to getting the other seat back.</p></blockquote><p></p>
[QUOTE="scooter60, post: 761357, member: 7529"] To give an update on my situation. I have been in contact with several folks from PRP including Justin. They have been extremely helpful and apologetic about the situation. They are doing their best to make this right. I think that is very stand up on their part. I called them out on some issues and concerns and they are working to get them corrected. There were some model year changes to the machine I bought the seats for and I fully understand that they cannot control that. I do feel that they could have handled this better or gotten out in front of it a little better(read: update their website or reach out to the customer if there may be a known issue). They have offered to make up for my trouble and time and that is greatly appreciated. The seat with the poor fitting cover is on its way back to PRP and they have promised a quick turn around on the repair. Long story short, PRP is still a stand up company. I am writing this experience off as an issue with the world we are currently living in. If you have any issues with PRP, reach out to them via their customer service contact number. They will do their best to make things right. Thank you for your help Justin! Here is a pic of the good seat. Looking forward to getting the other seat back. [/QUOTE]
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