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General Discussion
Photobucket Issues Today?
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<blockquote data-quote="ridered3" data-source="post: 645654" data-attributes="member: 1371"><p>Well Photobucket is up to their usual things again...</p><p></p><p>I have been with Photobucket since May of 2008 and have 2300+ photos uploaded to various folders (mostly wheeling pictures and items posted for sale for others). Using the free version of the site sucked enough, so I never bought a paid membership (so that's on me I reckon).</p><p></p><p>However, starting at the end of last week, I noticed my photos posted to various forums were no longer showing up and saying they were "Moved or Deleted by User". After some investigating to ensure the forums were not having technical difficulties, I discovered the issue was that none of my 2300+ photos are available on the Photobucket website or the Photobucket for iPad app. So I emailed Photobucket this morning.</p><p></p><p>Got this response from Photobucket a bit ago. :****:</p><p></p><p><strong>Josh (Photobucket Support) </strong></p><p><strong>Feb 27, 1:29 PM MST </strong></p><p><strong>Hello,</strong></p><p><strong>We thank you for your patience while we investigated the matter. Our engineering team has been working tirelessly to identify and recover your images. They identified a technical issue that had 1 out of a billion odds of occurring. Unfortunately, your account was one of the handful that were affected. They have spent countless hours to recover your images, but yielded no results. They have added additional safeguards in place to make sure this never happens again.</strong></p><p><strong>We are refunding all charges that may have been made for the past 12 months. In addition, we will be providing a year of our AdFree subscription.</strong></p><p><strong>Once again, we strongly apologize for this inconvenience and thank you for your patience.</strong></p><p></p><p>Anyone else have this happen or know of any work arounds? ???</p><p></p><p>I will have to check my laptop and external hard-drive tonight, but I'd estimate 30-50% of my pictures are gone for good (had a computer crash while backing up files and lost everything (2007-2012) on the laptop and external hard-drive).</p></blockquote><p></p>
[QUOTE="ridered3, post: 645654, member: 1371"] Well Photobucket is up to their usual things again... I have been with Photobucket since May of 2008 and have 2300+ photos uploaded to various folders (mostly wheeling pictures and items posted for sale for others). Using the free version of the site sucked enough, so I never bought a paid membership (so that’s on me I reckon). However, starting at the end of last week, I noticed my photos posted to various forums were no longer showing up and saying they were “Moved or Deleted by User”. After some investigating to ensure the forums were not having technical difficulties, I discovered the issue was that none of my 2300+ photos are available on the Photobucket website or the Photobucket for iPad app. So I emailed Photobucket this morning. Got this response from Photobucket a bit ago. :****: [b]Josh (Photobucket Support) Feb 27, 1:29 PM MST Hello, We thank you for your patience while we investigated the matter. Our engineering team has been working tirelessly to identify and recover your images. They identified a technical issue that had 1 out of a billion odds of occurring. Unfortunately, your account was one of the handful that were affected. They have spent countless hours to recover your images, but yielded no results. They have added additional safeguards in place to make sure this never happens again. We are refunding all charges that may have been made for the past 12 months. In addition, we will be providing a year of our AdFree subscription. Once again, we strongly apologize for this inconvenience and thank you for your patience.[/b] Anyone else have this happen or know of any work arounds? ??? I will have to check my laptop and external hard-drive tonight, but I'd estimate 30-50% of my pictures are gone for good (had a computer crash while backing up files and lost everything (2007-2012) on the laptop and external hard-drive). [/QUOTE]
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