I am getting ready to order my full hydro system. I spoke with PSC on the phone and the guy seemed annoyed that I called them instead of a distributer and literally spent less than 5 minutes talking to me. When I called Howe, the owner answered the phone and spent about 40 minutes giving me insight and answering my questions. I really liked the way Howe treated me and at the end of the day their system is only a couple hundred more than PSC. That being said I also like to get the most bang for my buck....does anyone have any input regarding these companies and how they currently back their products and does anyone have a go to person for either company ?