JohnG said:Can y'all let us know about this? Any why they all feel you have a sub par product?
http://www.pirate4x4.com/forum/shop-tools/1896570-burned-burntables-google-group.html
Quote " Having posted my terrible experience with Burntables on this and several other forums, I have been contacted privately by many, many other victims of their sub-par product. In an effort to consolidate all of these parties in one location so that we can communicate freely with each other privately, I have created a Google Group that all interested parties are free to join. This is completely private and I am in no way profiting from it, but rather am interested in simply bringing together others to share their experience and recommendations. Any customer, former customer, potential customer, vendor, or simply interested party may request to join. If you are interested, please simply visit:
https://groups.google.com/forum/?hl=...-by-burntables
to request your membership. Again, this is completely private and is simply an attempt to consolidate the many individuals who have previously contacted me about their experiences, as well as those other parties that may have an interest in learning or telling the truth about this abysmal product line and in no way is meant to replace this or any other valuable internet forum.
__________________
Derek"
We are aware of the exact person that wrote the post you are referring to, he is a customer we wish we never had. He had zero knowledge of CNC plasma tables when he bought our table, had difficulty running the table, as many do with any CNC table because there is a steep learning curve. When we didn't tell him what he wanted to hear for the questions he had but what he needed to hear on the operation of our table, he went to the internet and "educated" himself to a point the he now knows more about CNC plasma cutting than us. He is still out there voicing his opinion on our tables after we even refunded his money and repaired his broken 4 year old plasma cutter at our expense that he accused us of breaking. A no win situation.
We have hundreds of tables out in the world running with the exact motors and controls for over 5 years now. If the table is not setup per the instructions, the table is in a bind and wont work properly, if the table is adjusted correctly, the table runs smoothly and has plenty of strength to router woods and plastics. The same strength motors and controls are used from our 4x2 table to our 5x12 tables and even WaterJet tables.
In the end, the table moves exactly to the drawing, if the drawing is bad, the cut part will be bad, trash in trash out. You can visit our Facebook page and see all the projects our customers make with our table, we only post up customer photos on the time line. www.facebook.com/BurnTables
If you are every in the Austin TX area, please feel free to come by and we will show you around.
Thanks
1tonxj said:Price on a 5x10 plasma table with the engraving set up also please.
Also price me a 5x10 water jet table
rednecklights said:Guess not
Jon Piper
BurnTables said:Jon,
Sorry but just saw this post and your PM. At this time we are going to pass on your opportunity as its not in our marketing budget at this time. Thanks
BurnTables said:JohnG,
I understand your policy, just following how other vendors on this board are posting up customer pictures like Rednecklights and others.
Thanks