The Luke
Well-Known Member
- Joined
- Dec 12, 2010
- Messages
- 4,255
Spinoff from Travis locker warranty thread.
How long do you wait before losing your patience with a company?
Say, you ordered a $500 kit over a month ago. They sent you 75% of it within two weeks. The remaining 25%(probably the least ideal missing parts) was supposed to be at your door before Christmas and is still not here. When you email them about it, they tell you they have no idea how long it will be and don't know what's going on with their manufacturer will be sending any too them. They did mention on 12/7 that they had about 10% of it and will ship those separately. They haven't shown up yet either.
What would your next step be?
How long do you wait before losing your patience with a company?
Say, you ordered a $500 kit over a month ago. They sent you 75% of it within two weeks. The remaining 25%(probably the least ideal missing parts) was supposed to be at your door before Christmas and is still not here. When you email them about it, they tell you they have no idea how long it will be and don't know what's going on with their manufacturer will be sending any too them. They did mention on 12/7 that they had about 10% of it and will ship those separately. They haven't shown up yet either.
What would your next step be?